CP Act 65Chapter IV · Consumer Disputes Redressal Commission
Section 65 · Service of notice, etc
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(1) All notices required by this Act shall be served by delivering or transmitting a copy thereof by registered post duly acknowledged addressed to the opposite party against whom the complaint is made or by speed post or by such courier service as may be approved by the District Commission, State Commission or National Commission, as the case may be, or by any other mode of transmission of documents, including electronic means.
(2) Without prejudice to the provisions contained in sub-section (1), the notice required by this Act may be served on the electronic service provider at the address given by him on the electronic platform from where he provides his services in that form and for this purpose, the electronic service provider shall designate a nodal officer for accepting and processing such notices.
(3) When an acknowledgement or any other receipt purporting to be signed by the opposite party or his agent or the complainant, as the case may be, is received by the District Commission, State Commission or the National Commission, as the case may be, or a postal article containing the notice is received by such District Commission, State Commission or the National Commission, as the case may be, by a postal employee or any person authorised by the courier service with an endorsement to the effect that the opposite party or his agent or the complainant had refused to take delivery of the postal article containing the notice or had refused to accept the notice by any other means specified in sub-section (1) when it was tendered or transmitted to him, the District Commission or the State Commission or the National Commission, as the case may be, shall declare that the notice has been duly served on the opposite party or on the complainant:
Provided that where the notice was duly addressed, prepaid and the registered post due was duly sent with due acknowledgement, such notice shall be deemed to have been served on the opposite party or on the complainant: The declaration specified in sub-section shall be made notwithstanding the fact that the acknowledgement has been lost or misplaced or has not been received for any other reason, within thirty days from the date of issue of the notice by the District Commission, the State Commission or the National Commission, as the case may be.
(4) All notices required to be served on the opposite party or the complainant, as the case may be, shall be deemed to have been sufficiently served if sent to the place where the business or profession is carried on in the case of the opposite party and to the place where such person actually and voluntarily resides in the case of the complainant.
(2) Without prejudice to the provisions contained in sub-section (1), the notice required by this Act may be served on the electronic service provider at the address given by him on the electronic platform from where he provides his services in that form and for this purpose, the electronic service provider shall designate a nodal officer for accepting and processing such notices.
(3) When an acknowledgement or any other receipt purporting to be signed by the opposite party or his agent or the complainant, as the case may be, is received by the District Commission, State Commission or the National Commission, as the case may be, or a postal article containing the notice is received by such District Commission, State Commission or the National Commission, as the case may be, by a postal employee or any person authorised by the courier service with an endorsement to the effect that the opposite party or his agent or the complainant had refused to take delivery of the postal article containing the notice or had refused to accept the notice by any other means specified in sub-section (1) when it was tendered or transmitted to him, the District Commission or the State Commission or the National Commission, as the case may be, shall declare that the notice has been duly served on the opposite party or on the complainant:
Provided that where the notice was duly addressed, prepaid and the registered post due was duly sent with due acknowledgement, such notice shall be deemed to have been served on the opposite party or on the complainant: The declaration specified in sub-section shall be made notwithstanding the fact that the acknowledgement has been lost or misplaced or has not been received for any other reason, within thirty days from the date of issue of the notice by the District Commission, the State Commission or the National Commission, as the case may be.
(4) All notices required to be served on the opposite party or the complainant, as the case may be, shall be deemed to have been sufficiently served if sent to the place where the business or profession is carried on in the case of the opposite party and to the place where such person actually and voluntarily resides in the case of the complainant.
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