Made under: s.35, Consumer Protection Act, 2019
Consumer complaint to the District Commission — s.35, Consumer Protection Act 2019
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Exactly as it appears on your Aadhaar or ID.
Write it in the order it happened. Do not guess at anything you cannot remember.
For example: a full refund, a replacement, compensation, the cost of the case — one demand per line, with the amount.
The document
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, ________________
Consumer Complaint No. ................ of ................
________________
resident of ________________
mobile ________________, email ________________ ...... Complainant
versus
________________
________________ ...... Opposite Party
COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019
Made under: Section 35 of the Consumer Protection Act, 2019; pecuniary jurisdiction under Section 34 read with the Consumer Protection (Jurisdiction of the District Commission, State Commission and the National Commission) Rules, 2021 (value of goods or services paid as consideration up to ₹50 lakh); limitation under Section 69 (two years from the date the cause of action arose).
The complainant respectfully submits:
1. On ________________ the complainant bought goods / hired or availed services from the opposite party for a consideration of ₹________________. The complainant is a consumer within Section 2(7) of the Act. The bill / receipt is annexed. (Annexure-1)
2. The defect in the goods / deficiency in the service / unfair trade practice:
________________
3. The complainant brought this to the opposite party's notice, but it was not remedied. Copies of the correspondence are annexed. (Annexure-2)
4. The cause of action arose on ________________, within two years before the filing of this complaint, and within the territorial jurisdiction of this Commission — the complainant resides / the opposite party carries on business / the cause of action arose here (Section 34(2)).
5. The value of the goods or services paid as consideration is within the pecuniary jurisdiction of this Commission. The prescribed fee, if any, is paid. (No fee is payable where the consideration is up to ₹5 lakh.)
PRAYER: The complainant prays that this Commission direct the opposite party under Section 39 to:
________________
VERIFICATION: I, ________________, verify that the contents of paragraphs 1 to 5 are true to my knowledge and belief, and that nothing material has been concealed.
Complainant
________________
Place: ________________
Date: ________________
(This complaint may also be filed online on the e-Jagriti portal of the Department of Consumer Affairs.)What to attach
- The bill, receipt or booking confirmation (Annexure-1).
- Correspondence with the seller, and the legal notice if one was sent (Annexure-2).
- Photographs of the defect, job cards or an expert's report.
- One extra copy for each opposite party; PDFs if filing online on e-Jagriti.